Customer Service Supervisor
Job Description:
Market freight rate consolidation; Promotion of company contract pricing; Business inquiries from business personnel; Business inquiries from other subsidiaries; Inquiry for business of foreign agents; Regular follow-up visits with new and old customers; Handling general customer complaints, etc; In addition to the above responsibilities, the training and daily management of personnel in the customer service department; Review of freight rates and business contact forms; Handling customer complaints and general claims.
Work remuneration: ¥9000-9999
Number of recruits: 1 person
Job requirements:
Work experience: 2 years
Education requirement: Bachelor's degree
Required gender: Female
Age requirement: 25-35 years old
Other requirements:
Bachelor's degree in English, logistics, trade or related majors, with English proficiency level 6 or above, proficient in English reading and writing; Strong communication and coordination skills, excellent image and temperament; Dedication to work and strong sense of responsibility; More than 3 years of customer service experience, good market reputation, and good network relationships in shipping companies and related cooperative units.